Offline and Silent: New Report Shines Light onto Reality of Women’s Internet Use in Developing Countries

Women 50% less likely than men to access the Web in developing world, and 30-50% less likely to use the Internet to increase their income or participate in public life, finds Web Foundation report.

New research by the Web Foundation, established by Web inventor Sir Tim Berners-Lee, shows that the dramatic spread of mobile phones is not enough to get women online, or to achieve empowerment of women through technology. The study, based on a survey of thousands of poor urban men and women across nine developing countries*, found that while nearly all women and men own a phone, women are still nearly 50% less likely to access the Internet than men in the same communities, with Internet use reported by just 37% of women surveyed. Once online, women are 30-50% less likely than men to use the Internet to increase their income or participate in public life.

Women identified a perceived lack of know-how and high costs as the two primary barriers keeping them offline. Women are 1.6 times more likely than men to report lack of skills as a barrier to Internet use, while one gigabyte of data costs as much as 76% of monthly poverty line incomes in the countries in the study.

According to the study, women’s access to education is a strong determinant of Internet use. Controlling for other variables, urban poor women with at least some secondary education were six times more likely to be online than urban poor women with lower levels of schooling. Cities with the highest gender gaps in education level such as Nairobi (Kenya), Kampala (Uganda), Maputo (Mozambique), and Jakarta (Indonesia) were also the ones with the highest gender gaps in Internet access, while the gender gap in Internet access has closed in the cities where women’s educational attainment outstripped that of men (New Delhi, India and Manila, Philippines). Maintaining existing family and neighbourhood ties through social media is the main Internet activity for urban poor women, with 97% of male and female Internet users surveyed using social media.

“Informal networks are a vital social insurance mechanism for the poor and ICTs have become an indispensable tool for strengthening these relationships,” said Ingrid Brudvig, author of the study. “However, there is a real risk that online social networks simply recreate the inequalities that poor women face in their offline lives, rather than helping them to open up new horizons, and policymakers must take steps to ensure the Internet becomes a truly empowering force.” Only a small minority of women Internet users surveyed are tapping into technology’s full empowering potential by seeking out information, expressing views on important issues, or looking for economic opportunities online, the study found. Controlling for other variables, women are 25% less likely to use the Internet for job-seeking than men,and 52% less likely than men to express controversial views online.

However, the research also identified a group of women digital trailblazers. Women who are active in offline community life are three times more likely than others to speak out online on important issues, controlling for education, age and income. Women with secondary education or better are almost four times more likely than others to use the Internet for economic advancement and information seeking.

Findings on education and civic engagement show that women who already have some status and power in their community are far more likely to use the Internet to improve their position further, the report argues. “To achieve the UN global goal on women’s empowerment through ICTs, the key challenge is how technology can assist those without status or power to claim it,” said Brudvig.

The study also examined the prevalence of ICT-mediated harassment and abuse, and calls on governments and online service providers to take appropriate action against it. Young people were most likely to have suffered harassment online, with over six in 10 women and men aged 18 – 24 saying they had suffered online abuse. “Most poor urban women are confined to an ICT ghetto that does little to help them break out of the real ghetto of poverty and gender discrimination,” added Anne Jellema, Web Foundation CEO. “Governments need to make digital skills the right of every girl and boy as part of a wider commitment to quality education for all, move faster to bring costs down and develop strategies that explicitly aim to increase women’s civic, political and economic power through technology.”

“This report shows that the situation is even more challenging than expected. Looking at the inequalities in access and use, the cross-country analysis gives us a more nuanced understanding of the gender gap. This is a call to action urging us to intensify our work together to achieve gender equality in ICT for development. Sida is ready – are you?” – Marie Ottosson, Assistant Director General, International Organisations and Policy Support, Swedish International Development Cooperation Agency (Sida).

Noemi Lardizabal-Dado is a Content Strategist with over 13 years experience in blogging, content management, citizen advocacy and media literacy and over 23 years in web development. Otherwise known as @MomBlogger on social media, she believes in making a difference in the lives of her children by advocating social change for social good.

She is a co-founder and a member of the editorial board of Blog Watch . She is a resource speaker on media literacy, social media , blogging, digital citizenship, good governance, transparency, parenting, women’s rights and wellness, and cyber safety.

Her personal blogs such as (parenting) , (recipes), (gadgets) and (lifestyle), keep her busy outside of Blog Watch.


I am an advocate. I am NOT neutral. I will NOT give social media mileage to members of political clans, epal, a previous candidate for the same position and those I believe are a waste of taxpayers’ money.

I do not support or belong to any political party.

She was a Senior Consultant for ALL media engagements for the PCOO-led Committee on Media Affairs & Strategic Communications (CMASC) under the ASEAN 2017 National Organizing Council from January 4 -July 5, 2017. Having been an ASEAN advocate since 2011, she has written extensively about the benefits of the ASEAN community and as a region of opportunities on Blog Watch and

Organization affiliation includes Consortium on Democracy and Disinformation

Updated Juky 15, 2019

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